Posts tagged customer service

Baby Fever

Me @ work

Me @ work

Ever since I stopped working as a pre-school teacher, my “baby fever” seems to have grown exponentially. Almost every day at my new job, which has nothing to do with childhood education, I think about the kids I used to work with and how much fun we had together. I imagine how much fun my own future child(ren) and I will have. My goal right now is to save up some money, purchase my own home, and run a small pre-school group 3-4 days a week. (PS. Constantly reading ‘mommy blogs’ doesn’t help my situation either.)

This customer service job I am doing is so soul crushing sometimes I can’t even fathom having to get up the next day and do it all over again. It’s not the customers that make it this way, but mostly the fact that I feel my training was rushed and I didn’t retain all the information that I should have. I don’t feel equipped to properly help people with certain issues. Some of the tasks I have learned quickly and have no issue with, but some things are very complicated and I feel like I’m constantly having to ask for help. The fact that I get to work from home is the only thing keeping me from leaving the job at this point. Oh well. It’s all a means to an end, right?

Have you ever done a job you disliked immensely? Tell me about it in the comments section!


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The Big Sigh

Seems all I do lately is let out big *sigh*’s all day long.

I’ve recently started doing a day job as a customer service rep for a wireless phone company, and needless to say it is not the most stimulating or joy-inducing of jobs in my experience so far.

It is a totally new working experience for me, and although I do enjoy some aspects of it, right now it seems the negatives are outweighing the positives.

Have you ever worked in this area and if so what are your thoughts on it? How long did it take you after your first foray into the world of telephone customer service to feel like you really knew what you were doing?

I am still doing my writing part time, and luckily have a fun gig coming up soon. 🙂

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